SHIPPING POLICY

At Himalayan Cordyceps, we are dedicated to providing our consumers with the best products, delivered to you wherever you are in the world. To ensure a smooth experience, please take a moment to review our shipping policy below.

1. Shipping Options and Costs

We offer Worldwide Standard Shipping on all orders placed through our website.

• Shipping is completely free for all orders.
• A handling fee may apply to certain orders based on the order value and destination.

2. Payment Methods Accepted

At a moment, we accept only Bank Transfer (Swift or Wire Transfer) to our business account.

3. Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and public holidays) after confirmation of your order. Once your order is prepared, you will receive an update via phone call, email, or WhatsApp to inform you of the shipping status.

4. Estimated Shipping Time

For Standard Shipping, delivery generally takes 2-3 weeks, depending on your location. Delivery times may fluctuate due to unforeseen factors such as weather conditions, customs delays, or peak shopping periods.

4. Order Tracking and Shipping Confirmation

As soon as your order is shipped, you’ll be able to track its journey. We will send you the tracking details so you can monitor your order at any time.

5. International Shipping

We are proud to ship globally. Wherever you are, you can enjoy our premium Himalayan Cordyceps products delivered right to your door.

6. Delivery Issues

• Incorrect Address: If you provide an incorrect or incomplete shipping address, we cannot take responsibility for failed deliveries. Please ensure that the address you provide is complete and accurate.
• Lost or Stolen Packages: Once your package is marked as delivered by the courier service, it is no longer our responsibility. In case your package is lost or stolen, please contact the delivery carrier directly to file a claim.

7.  Customer Support

If you have any questions or concerns, our customer support team is here to help:

Email: business@himalayancordycepsnepal.com
Phone: +977 9851190627
Website: www.himalayancordycepsnepal.com 

We are committed to ensuring your shopping experience is as smooth as possible and appreciate your trust in Himalayan Cordyceps. Thank you for choosing us, and we look forward to delivering our premium products to you !